Arrows, like bullets, simply don't carry enough momentum to knock a steady-standing human off balance.
To do this, one would need to apply momentum roughly equivalent to accelerating the human target to nearly a meter per second (assuming the target's feet aren't restrained, so they can take a partial step to maintain balance). For an arrow impacting at 80 m/s (a reasonable velocity for an arrow fired from a war bow), the arrow would then have to mass about 1/80 what the target person does -- the latter figure also, of course, including the warrior's armor and equipment.
This comes to an arrow massing a bit more than a kilogram, but still fired at 80 m/s impact velocity; that in turn will require a bow heavier than even an experienced longbow archer could draw.
Now, if you bring in a Roman scorpion (a torsion-powered spear caster capable of hitting a man with a two meter long spear at four hundred meters range) and load it with a blunt head spear, you're in the right range to send enough momentum downrange to knock an armored and ready knight off his feet (but if the bolt isn't blunted, it'll go straight through armor and man instead).