In an 19th century style environment, shops would be small and there would be a shopkeeper or two around. The shopkeeper would simply help customers get things off high shelves.

Assuming the shorter races have the strength, a grabber tool could be provided to help them reach things on high shelves. Google for "grabber tool for the handicapped" for examples.

In an 19th century style environment, shops would be small and there would be a shopkeeper or two around. The shopkeeper would simply help customers get things off high shelves.

Alternatively, assuming the shorter races have the strength, a grabber tool could be provided to help them reach things on high shelves. Google for "grabber tool for the handicapped" for examples.