Once, thousands of years ago, there was a land called Dhelō. It was a bright, green, fertile land with rivers, lakes, plains, forests and farms. There was a great calamity, and the world broke into dozens of pieces, each piece a separate micro-world, linked only by magical correspondences, and Dhelō became just one of these micro-worlds. Just after this disaster, Dhelō suffered another disaster, in which it was corrupted and distorted into a realm that came to be known not as Dhelō, but as Hell.
As Hell, the realm was split by canyons through which lava flowed to large lakes or small seas of lava. The air was tainted with smoke and sulphur. The rivers and lakes dried up, the sky was covered with clouds of ash, and the sun became dim and as red as blood, yet the environment became even hotter than before.
In Hell, plants no longer grow easily, water is scarce, and the people have ben twisted by the corrupted magic of the place into devils and demons - people with red, blue or grey skins, with a variety of hooves, horns, tails and wings as in the traditional mythological view of demons.
At the time of the second disaster, the bulk of the population escaped Dhelō and went to a new realm, Edinnu - AKA 'Eden', another large, fertile realm.
Since then, Edinnu has used Hell as a prison. Prisoners are kept in hellish conditions, on platforms above a lake of lava, guarded by devils who play the role of mythological devils, reporting to 'the Satan' - the accuser - in a system designed to tempt prisoners to break the established rules of the prison, by making all the guards seem corrupt and self-interested, though this is in fact a carefully crafted system by which prisoners are encouraged to reveal secrets that the authorities in Edinnu want to know. Prisoners are used as labourers in the mines, and aren't tortured arbitrarily.
However, not everyone who lives in Hell is a prison guard. In an environment where much food has to be imported in payment for the ongoing maintenance of the prison facilities and its guards and support of the prisoners, where water is scarce and survival is difficult, the common people of Hell have an almost communistic lifestyle, that arose over centuries of struggling to survive and only succeeding when people worked together toward common goals. The currency in use is water tokens, exchangeable for a set quantity of water, however, each person has the right to draw upon enough water to sustain life free of charge. While food is imported, it is cheap, but also rationed to prevent hoarding or over-indulgence. People who are well-off are expected to support those who are less-well-off by providing employment. People are expected to work if they are able, at whatever jobs they are capable of performing. Unemployment is virtually nonexistent, as employers and employees alike are expected to 'make room' for the unemployed. People who become infirm through age or accident are cared for by the state. The only things that are not tolerated are being useless, over-entitled or harming the common good.
Since most non-native people who leave Hell are former prisoners, they have reported on the 'corrupt' brutal environment of the prison system. Very few outsiders ever see the real society of hell.
So, to be clear the society of Hell that most people see is that of the prison, where prisoners suffer through slave labour in a hellish environment, where the guards pretend to be rivals in order to tempt prisoners into trying to bribe them for better conditions, thus promulgating the view that the people of hell are evil power-hungry social-climbers in competition with each-other to gain more personal power.
The other side of Hell is the society of the other people of hell, where they are close to being idealistic communists, since surviving in Hell has been so difficult that people have only survived by cooperation and sharing what they have. Very few outsiders see this side of Hell, and those that do are mostly under orders to keep silent about it, on pain of ending up in Hell's prison.
Is this a reasonable way to set up a working society in Hell, while promulgating the reputation of Hell as a place of suffering and torment via the conditions in Hell's prison?