There are too many variables and not enough information provided.
When you say interstellar space, you are talking about travel between stars. For this to happen in any meaningful time frame, your ship has to be travelling a not-trivial fraction of the speed of light. Without enough fuel to slow down, the ship will fly right past an entire star system. The ship must be in good enough shape to slow down AND navigate into a planetary orbit. The default condition would be to not slow down enough, and skip right by.
Secondly, if the whole crew is in suspended animation, who is making the decision to land? Easy answer could be the ship computer. Why would it want to land? If it was in good enough shape to enter a solar system and enter a planetary orbit, why land? In most cases, space or a comet or asteroid is safer. You could pick up the raw materials you need from almost any of these without getting dangerously close to a gravity well or atmosphere.
Third, what is uncharted space? If the crew is in suspended animation and travelling at sub-light speeds, they are practically limited to around less than one hundred light years from Earth (very well charted, although we do find something new every now and again).
If you can shed the velocity, and if you can enter a stable orbit, and if you can use enough fuel to slow down for entry - provided you slow down enough, you won't heat up at all. It's only because most entry vehicles hit the upper atmosphere at several times the speed of sound that they undergo heating. This is because they don't extra fuel to do the braking, they let the atmosphere do it for them.
It doesn't matter if it is a water landing or a ground landing, if your vehicle hits at much over forty miles per hour, the likelihood of the vehicle made out of conventional materials surviving is low. Then again, you could have inertial dampeners which protect the crew inside from the shock and an unobtanium metal frame that can take the hit. Perhaps the parachute doesn't malfunction until just a few feet before the landing, but why if you have so much advanced technology do you have a parachute?